Last updated: September 19, 2026
This Privacy Policy explains how Hire Santa Miami (“we,” “us,” “our”) collects, uses and protects information when you visit hiresantamiami.com or contact us to book a Santa. By using this website, you agree to this policy.
Information We Collect
We only collect information you choose to give us and basic technical data from your visit:
- Contact and booking details you provide by phone, text, email or a website form, such as your name, phone number, email address, event address, event date, number of guests and details about your event.
- Children’s first names and fun facts that a parent or guardian chooses to share so Santa can personalize a visit. We only accept this information from adults.
- Technical data collected automatically when you browse the site, such as your IP address, browser type, device type, pages visited and time spent on the site.
How We Use Your Information
- To respond to your questions, send quotes and confirm bookings
- To plan and deliver your Santa visit
- To send a certificate of insurance or other paperwork your venue requests
- To improve our website and understand how visitors use it
- To comply with legal obligations
We do not sell, rent or trade your personal information.
Text Messages and Calls
If you call or text us, we use your phone number only to communicate about your inquiry or booking. We do not send marketing text messages unless you ask us to. Message and data rates may apply. You can reply STOP at any time to stop texts from us.
Cookies and Analytics
This website uses cookies and similar technologies to keep the site working, load pages quickly and measure traffic. We may use analytics tools such as Google Analytics to understand how visitors find and use the site. You can block or delete cookies in your browser settings, though some parts of the site may not work as intended.
Third-Party Services
We use trusted service providers to run this website, including website hosting, performance and caching services, and analytics providers. These providers may process technical data on our behalf and are expected to protect it. Links to other websites are not covered by this policy.
Sharing Your Information
We share your information only when needed to deliver your booking, such as passing event details to the performer assigned to your visit, or when required by law.
How Long We Keep Information
We keep booking information for as long as needed to provide our services, keep business records and meet legal requirements, and then delete or anonymize it.
Children’s Privacy
This website is intended for adults planning events. We do not knowingly collect personal information directly from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Your Choices
You can ask us to see, correct or delete the personal information we hold about you by calling or texting (786) 753-9060.
Security
We take reasonable steps to protect your information, but no website or method of transmission is completely secure.
Changes to This Policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact Us
Hire Santa Miami
Miami-Dade County, Florida
Phone and text: (786) 753-9060
Website: hiresantamiami.com
Last updated: September 19, 2026
These Terms of Service apply to your use of hiresantamiami.com and to any Santa appearance booked with Hire Santa Miami (“we,” “us,” “our”). By using this website or booking a visit, you agree to these terms. Your written quote or booking confirmation may include additional terms, and if it conflicts with this page, the quote or confirmation controls.
Website Use
The content on this website, including text, photos and graphics, belongs to Hire Santa Miami or is used with permission. You may view it for personal use but may not copy, republish or use it commercially without our written permission. Some images on this site are illustrations of holiday settings and are not photos of specific events.
Quotes and Bookings
Prices vary by date, length of visit, type of Santa, location and add-ons. A booking is confirmed only when we confirm it with you in writing, by text or email. Please review your confirmation for the date, time, address and services, and tell us right away if anything is wrong.
Payments, Deposits and Cancellations
Payment amounts, any deposit, due dates, and cancellation or rescheduling terms are listed on your quote or booking confirmation. Please read them before confirming your booking.
Your Responsibilities
- Give us accurate event details, including the correct address, arrival instructions and any building, gate or venue rules.
- Have an adult available to meet Santa on arrival and remain responsible for children during the visit.
- Provide a safe setting, including a sturdy chair and a clear area for photos.
- Label any gifts you want Santa to hand out.
- Let us know about any changes as early as possible.
Arrival Times and Delays
We plan every visit around the arrival window on your confirmation. Traffic, weather and other conditions outside our control can cause delays. If we’re running late, we’ll contact you. If Santa is delayed at the start because the venue, contact person or access is not ready, the visit still ends at the booked time unless we agree otherwise.
Performer Substitution
If an assigned performer becomes unavailable, we may send a comparable Santa of the same type you booked. If we can’t provide the type you booked, we’ll tell you before the event and discuss your options.
Photos and Video
You’re welcome to take photos and videos of Santa at your event for personal use. We may take photos at events only with the host’s permission, and we will not post photos of children online without a parent’s or guardian’s consent.
Conduct and Safety
Our performers may end a visit early, without a refund, if they face unsafe conditions, harassment or inappropriate behavior.
Limitation of Liability
To the extent allowed by law, Hire Santa Miami is not liable for indirect or consequential damages, and our total liability for any booking is limited to the amount you paid for that booking. Nothing in these terms limits liability that cannot be limited under Florida law.
Governing Law
These terms are governed by the laws of the State of Florida. Any dispute will be handled in the courts of Miami-Dade County, Florida.
Changes to These Terms
We may update these terms from time to time. The date at the top shows when they were last changed. The terms in effect on the day you book apply to your booking.
Contact Us
Hire Santa Miami
Miami-Dade County, Florida
Phone and text: (786) 753-9060
Website: hiresantamiami.com